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Our platform integrates guest engagement tools like feedback prompts, upsell suggestions, personalized offers, and loyalty campaigns - all delivered via the same digital menu. This enhances satisfaction, gathers data, and deepens connection between diners and your brand.

Yes. With GlobalTips, loyalty rewards are embedded in the QR ordering flow. Guests earn levels or points automatically each time they scan, order, and pay. It’s frictionless for both restaurant and guest, ideal for increasing loyalty without extra effort.

Our loyalty app encourages repeat business by tracking guests’ visits and spend, offering points and rewards instantly via QR. Restaurants gain valuable insight into customer preferences while guests enjoy tailored offers - boosting retention and engagement

Cashless tipping enables guests to leave gratuity using their mobile phone when they pay. This modern approach ensures tips go directly to staff, increases transparency, and delivers a convenient, fully digital experience that today’s guests expect.

Absolutely. Our contactless payment feature is integrated with the ordering flow, allowing guests to pay via mobile right after scanning the QR menu. This speeds up table turnover, ensures secure transactions, and aligns with rising guest demand for touch‑free service

Our digital interactive menus use dynamic QR codes that guests scan with smartphones. They can view real‑time updated menus - with translations and allergen info - place orders directly, and pay, all without staff interaction. It's hygienic, eco‑friendly, and far more flexible than printed menus

GlobalTips drives restaurant digital transformation by offering interactive QR menus, mobile ordering, contactless payments, cashless tipping, and loyalty rewards. Our all‑in‑one platform equips restaurants to reduce wait times, lower costs, and enhance guest engagement - resulting in a seamless, modern dining experience

You can add new positions in our business console. Our QR menu is dynamic, changes will appear immediately.

The QR menu is usually seen by guests and guests are becoming more familiar with the usage of QR menu, some of our customers stopped using paper menus after the implementation of the QR menu.

Using our solution, guests can leave reviews both in your internal system (allowing you to work on the quality of service), and on external review services like Google Reviews and Tripadvisor.

You can redirect guests who leave 5 stars to external review services (Google Reviews and Tripadvisor), and all reviews with 4 stars or less to our internal private system.

Yes, you can display links to your social media on the screen after the guest leaves a tip, and recommend subscribing to your groups.

You will have access to a business console, where you can see statistics on tips and reviews received by each of your employees.

You can, but we advise you to use the full range of functionality available in GlobalTips, proven to work in more than 700 restaurants, bars, and cafes.

The digital QR Menu has many advantages: you don't need to order new paper menus every time, your guests don't have to wait for a waiter to bring the menu, you get feedback from guests, and your employees receive more tips.

There are 30+ languages available currently and growing.

We will provide you with special polymer 3D stickers for tables, which do not damage your furniture and do not peel off. Each sticker will have a QR code printed on it, opening your digital QR Menu.

Yes, we support customization of materials.

If you don't want our 3D stickers, we can provide plastic cards with QR codes and NFC, which are placed in special holders that will stand on your tables.

Using our solution with the digital QR menu and ordering right from the table, your guests will save time, not having to wait for waiters to first bring the menu, then again to call and wait for waiters to place an order, and then at the end - wait for them a third time to pay. It's more convenient.

We don't prevent you from interacting with guests. In fact, with our system, waiters will have more time to actually take care of guests and interact with them, rather than just carrying menus and taking orders.

We have a monthly subscription for businesses and a commission for payments from guests (for the time they save not waiting for waiters). The commission on payments for you is 0%.

There are 30+ languages available currently and growing.

You can easily adjust prices in our business console, our QR menu is dynamic, changes will appear immediately.

You can add new positions in our business console. Our QR menu is dynamic, changes will appear immediately.

No, the guest does not need to install a separate app. The guest scans the QR code and a web page with the menu and other functionality opens.

There is a setting for time for individual menu categories or entire menus. You can set it so that all dishes fall into an automatic stop-list (and return in the morning), but drinks will continue to be available until a different time.

It's not mandatory, you can use the web version of our service, but for the convenience of your employees, we recommend using mobile applications.

All the tips collected and distributed to an employee can be withdrawn in a few clicks to their personal bank account via IBAN.

For registration and verification, when an employee opens an account, they must provide a photo of their ID and information about themselves - similar to opening an account with any online bank.

GlobalTips is not a financial organization. Your employee opens an account with our banking partner - Stripe, and that is where all the requested information is provided. GlobalTips does not receive or store your employees' personal information.

Leave a request on our website, or contact our office through any available contacts, and we will quickly connect your establishment to one of the chosen services and register you in the business console using your mobile phone number.

Depending on which GlobalTips services you enable, you will see a different set of information. Tips, reviews, the configuration of your menu, all incoming payments - everything you want.

Yes, we provide the ability to download extracts of all payments that have passed through our system for any period of time you need.

Yes, the function of monitoring the performance of your employees is one of the key features.

We have extensive experience working with different material formats, and the QR/NFC cards and 3D polymer stickers we have chosen are the best option for you. We do not recommend producing custom materials because we cannot control the quality of the products.

Please contact our managers, and we will calculate the optimal cost of a batch of branded materials for you.

Typically, it takes 2 weeks to manufacture and deliver a batch of branded materials.

Yes, we support customization of materials.

Each restaurant, bar, and cafe has its own average monthly turnover. By actively using the GlobalTips system, it's possible to collect several thousand euros per month.

To register in GlobalTips, an employee needs to go through a simple verification process and open an account by providing a photo ID.

We support payments through e-wallets (apple pay/google pay) , bank cards and local bank payment methods.

By using GlobalTips the employer does not have to pay any additional taxes for the tips gathered by employees.

You can use our business console and track the performance of individuals or teams based on the collecting mode.

While using the group tipping model you will be able to distribute tips by choosing the percent or certain amount. We save the distribution settings so you wont need to customize the parameters with every new distribution.

Certainly! With GlobalTips, you have the freedom to personalize the suggested tip amounts. You can establish predefined tip percentages or specific tip amounts that match your venue preferences and service standards.

If customers prefer to leave cash tips, they are more than welcome to do so. Nevertheless, utilizing our tipping feature is likely to result in more generous tips and increase the overall amount of tips. You can conveniently monitor your tip earnings directly on your GlobalTips business console and mobile app.

No. Guests can join and check their progress directly from your QR menu on any smartphone. However, the GlobalTips Guest App lets them track all their loyalty programs, points, and discounts across multiple venues in one place.

Whenever they scan your QR menu or open the GlobalTips Guest App, guests see their current tier or point balance, progress towards the next level or reward, and any special offers available to them — ensuring your customer rewards program stays top of mind.

Yes. Your loyalty program dashboard shows guest progress, point balances, and level history. This helps you recognise and reward your top customers — an essential step for increasing repeat visits.

Currently, you can activate either the Levels program or the Points for Rewards program at a time. You can switch between them whenever you like based on your business goals.

Not at all. You simply set the base configuration — level structure or point rules — and activate it with one click. Your restaurant loyalty system starts working instantly, tracking guest activity via QR codes.

The restaurant controls all reward rules — from discount rates and point values to the specific rewards available. You can adjust them anytime in the manager’s dashboard to keep your digital loyalty program fresh and relevant.

Yes. You can name your own levels, choose colours, and add custom icons to fit your brand identity. This makes your guest loyalty program feel truly unique and in line with your restaurant’s style.

With our points-based rewards system, guests earn loyalty points for all purchases. These can be redeemed for exclusive items or offers from your restaurant’s dedicated rewards section in the QR menu — creating a fun and engaging customer rewards experience.

Our tiered loyalty program lets guests move up through customised levels based on their spending or visit frequency. Each higher level offers increased benefits, motivating guests to return more often and boosting customer retention.

GlobalTips provides two powerful restaurant loyalty program formats: • Levels – A tiered loyalty program where guests progress through levels to unlock bigger discounts. • Points for Rewards – A flexible points system where guests earn points for every order and redeem them for rewards from your digital menu.